Returns & Refunds

Returns, Refunds & Exchanges

We want every Faith & Style order to arrive with care, quality, and confidence. If there is an issue with your order, we are committed to working with you to find a fair resolution.

Return Eligibility

  • • Return requests must be submitted within 14 days of delivery.
  • • Items must be unused and in original condition.
  • • Items must be free of damage caused after delivery.
  • • Proof of purchase may be required.
  • • Approval is required before sending an item back.

Non-Returnable Items

  • • Personalized or custom-made products.
  • • Products altered after delivery.
  • • Items showing signs of use or wear.
  • • Gift cards or promotional items when applicable.
  • • Any item not in its original condition.

Exchanges

  • • Exchanges are subject to product availability.
  • • Replacement items may require additional processing time.
  • • Customers should contact support before returning products.
  • • Approved exchanges will be processed as quickly as possible.

Return Shipping

  • • Customers are responsible for return shipping costs.
  • • Original shipping charges are non-refundable.
  • • Shipping fees paid during checkout are not refunded.
  • • We recommend using a trackable shipping service.

Damaged or Incorrect Orders

  • • Contact us promptly if an item arrives damaged.
  • • Contact us if you receive the wrong product.
  • • Please include photographs when possible.
  • • We will review the issue and determine an appropriate resolution.
  • • Approved claims may qualify for replacement or refund.

Refund Processing

  • • Approved refunds are issued to the original payment method.
  • • Refund timing depends on your financial institution.
  • • Processing may require several business days.
  • • Shipping charges are generally not refunded.

Customer Support

If you have questions regarding returns, exchanges, refunds, damaged products, incorrect orders, or return eligibility, our customer support team is here to help.

Customer Support

support@faithandstyleco.com

We strive to respond to customer inquiries within 1–2 business days.

Quick Returns Summary

  • • Return requests must be submitted within 14 days of delivery.
  • • Items must be unused and in original condition.
  • • Customers are responsible for return shipping costs.
  • • Original shipping charges are non-refundable.
  • • Damaged or incorrect items should be reported promptly.
  • • Approved refunds are issued to the original payment method.
  • • Support is available at support@faithandstyleco.com.